Pet Memorial Australia Customer Reviews & Testimonials
At Pet Memorial Australia, we understand how deeply our pets touch our lives. When it's time to say goodbye, it's important to feel supported, understood, and cared for. We're honoured to have helped families across Australia with thoughtful pet memorial products and compassionate pet cremation services in Sydney, Central Coast, Newcastle, Blue Mountains and Wollongong.
Below, you can read real reviews from pet owners who have entrusted us during one of life's most difficult moments. Their kind words mean everything to us.
You can also view these reviews on our official Pet Memorial Australia Google Business Profile, where we’re proud to be positively rated by our community.
Pet Memorial Australia Reviews
Joseph - Sydney, NSW
I spoke with Alexa when I needed to organise a pet cremation in Sydney for my dog. She was incredibly helpful and kind, walking me through the online booking process while we were on the phone. At a time that was very emotional and difficult, her support made things feel a little more manageable. I really appreciated her patience and understanding. Thank you, Alexa, for making a tough situation a bit easier.
Audrey H. - Northern Beaches, NSW
The team at Pet Memorial helped our family out in a way we will never forgot to honour our special friend, Frankie. Nathan really gets what it is like to have loved and lost a furry member of your family. Your empathy and sensitivity to the situation was much appreciated. Thanks again.
Luke B. -
These guys were second on our call list, but should have been the first. They were great, talking us through the process and what to consider. Gave us plenty of confidence to make an informed decision without the sales pressure and so we got them to ship us an urn that day. Amazing service!
Blanka N. -
I spoke with Alexa at Pet Memorial Australia about a pet cremation for my dog. She was very kind and understanding, and took the time to explain everything clearly. It made a hard situation a little easier, and I felt reassured knowing I was making the right decision. I really appreciate the care and compassion shown.
Andrew - Sydney
Great operators. very helpful, and range wide enough to suit everyone.
Silvia C. - Brisbane
When my parents dog Rosie suddenly passed away, it was a big loss. As a couple in their 80s with their health issues, I had to step in and organise a meaningful memorial. I organised an urn and some keepsakes online and it all turned up in Brisbane pretty quickly and we could farewell our precious Rosie. All items were pretty and well made - doing justice to her legacy.
Jordan S. - Penrith, NSW
After the loss of our furry family member, I was looking for a pet cremation service in Penrith, and came across Pet Memorial Australia. They made what is a difficult process quite easy and straightfoward and definitely took away a lot of the stress and anxiety that comes with pet cremation.
Brett M. - Sydney, NSW
Our Dog Buster unexpectedly passed away, and we arranged a full service dog cremation in Sydney through Pet Memorial Australia. The process was very straightforward, we were able to book online easily and the communication from the team was clear and compassionate. We received an elegant indoor urn, a resin fur clipping and a noir artwork. All beautifully done. Everything was handled with care, which made a very difficult time a little easier to get through. We're grateful for the support and respectful service.
James B. - Bondi, NSW
Whilst it can be a sad time to deal with a pet passing, it is reassuring to know they can live on in memories with beautiful keepsakes and urns. I've always connected with the spiritual side of life, and I appreciate the loving care that Pet Memorial Australia bring to me and my community in Bondi.
Andrew J. - Botany, NSW
Rocky, our German Shepherd, passed away and was picked up from our vet in Botany, Sydney for cremation. After we booked online, they organised the pickup from the vet and returned him back to our home. We got him back in a solid indoor pet urn with a couple of keepsakes that really suited him.
J. Barron - Miranda, NSW
Thank you Pet Memorial Australia.. at a time when I was feeling really sad and confused about my dog dying I was able to find advice that helped me make arrangements and find a way to remember him. RIP Jacks xx. JB, Miranda.
Chris P. - Campbelltown, NSW
Perfect service at a sensitive time for our family. We could not be happier with the memory that we will now keep forever
Wendy H. -
Called to speak about the cremation of my pet whippet. The team were caring, sympathetic and listened to every one of my questions - silly or otherwise. Thank you for your care and guidance.
Memorial Keepsakes – Shipped Australia-Wide
From handcrafted urns and jewellery to t-shirts and photo frames, we offer a wide range of memorial keepsakes that can be delivered anywhere across Australia. Every piece is personalised and created with care to help keep your pet’s memory alive in a way that’s meaningful to you.
Pet Memorial Australia Mission
We understand that pets are family. Their passing leaves a space that can’t be filled; but through remembrance, we can keep their spirit close. Our mission is to offer gentle, respectful services and memorial products that help Australians say goodbye in a way that feels personal and comforting.
Meet Our Founders
A personal journey of love, loss & legacy.
Nathan - Co-Founder
Here When You Need Us
Whether you’re planning ahead or navigating a recent loss, Pet Memorial Australia is here to support you with practical services and gentle understanding. Thank you for trusting us during such an important time, we don’t take that responsibility lightly.
Let us help you honour your pet’s memory, in your own way, and in your own time.